Career in Marketing, Sales or Application Engineering for Semiconductor Components and Solutions IoT, RFID, Security Controllers
Job Title: Customer Service Officer
Region: Europe
Location: Walluf
Summary
We are looking to expand our Customer Service team (full employment) in the city of Walluf, Germany.
Duties and Responsibilities include the following, but are not limited to:
- Placement, monitoring, and maintenance of Sales Orders for our international customers.
- Creation and maintenance of master data in MS Dynamics NAV.
- Overall customer support in the handling of communication, information flow, claims or other issues.
- General Customer Service reporting.
Qualification
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are a representation of the knowledge, skill, and/or ability required.
Education and/or Experience
- Minimum commercial background (commercial apprenticeship/bachelor).
- 3-5 years of hands-on experience in Customer Service.
General Skills
- Ability to manage different issues and requirements at the same time and to act with a sense of urgency.
- Must have great organizational, eye-to-detail, result-focused and problem-solving skills.
- Flexible and motivated to work in a dynamic, international, and cross-cultural environment.
Language Skills
- Excellent communication skills; Must be able to communicate in English and German efficiently, spoken and written.
Computer Skills
- Proficient in MS-Office applications, experience in MS Dynamics NAV is desired.
Work Environment
- The employee works primarily in an office environment with the option to partially work from home.
- Our environment is modern, and we interact via state of the art, cloud-based tools.
- We are a dynamic team, that puts clients into the centre of our attention.
- Our company is partially employee-owned and operates in a highly entrepreneurial environment with opportunities for personal growth for the selected candidate.
AdvanIDe is well positioned for growth and value creation and provides an excellent platform for people to develop and build their careers. We hire multi-talented people having a proven track record.
AdvanIDe is always an exciting, challenging and rewarding place to work. We are currently looking for self-driven experienced professionals with strong sense of commitment to be part of our AdvanIDe team.
To apply, send your resume to career@advanide.com
Current open positions:
Job Title: Technical & Sales Engineer
Region: APAC
Location: Singapore
Summary
Manage and develop new business opportunities, provide technical support to the clients in the APAC region to meet the region’s business plan objectives.
Duties and Responsibilities include the following, but are not limited to:
- Manage existing customer base and develop new customers in assigned territories
- Hands-on management of complete sales cycle from inquiry to delivery
- Work with a matrix of global & local teams to support the business in the region
- Product, Project & Partner management
- Attend technical discussions & training with partners
- Provide technical support to clients in the region
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
- High school diploma, a degree in Electronics Engineering or equivalent
- At least 3-5 years working experience in Smart Card & RFID industry
Language Skills
- Fluent in English (written and spoken)
Computer Skills
- Must be proficient in MS Office applications, such as Word, Excel and Power Point
Work Requirement
- Ability to deliver effective and persuasive speeches and presentations on complex topics to a diverse audience
- Strong interpersonal and communication skills, especially when interacting with different levels of business
- Ability to accept and meet critical deadlines with good planning and organization skills
- Ability to define problems, collect information, establish facts and draw valid conclusions
- Ability to travel
Work Environment
- The employee works primarily in an office environment with the option to work from home
- Our environment is modern and we interact via modern, cloud-based tools
- We are a dynamic team, that puts clients into the center of our attention
- Our company is partially employee-owned and operates in a highly entrepreneurial environment with opportunities to personal growth for the selected candidate